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Case studies

Named clients.
Real work.

Every story names the client, the problem, what we built and how it is governed. Results appear where the client has approved them.

Client stories
23
Industries
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Practices
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Browse all case studies
13 stories
HR & Payroll Software

Claude ships Ava's documentation with the code

  1. 01Client and problem

    Help articles were assembled by hand and drifted away from the product with every release.

  2. 02What CWX delivered

    A Claude workflow inside the release pipeline that writes and checks each article as code ships.

  3. 03What changed

    Documentation now ships with the code, and a second person approves every update before customers see it.

AI EngineeringRead the story
Financial services

Claude keeps TIMIA's loan book up to date

  1. 01Client and problem

    Loans were tracked by hand, with little record of why a number changed.

  2. 02What CWX delivered

    Claude reads each credit agreement and drafts the loan-book change, citing its source clause.

  3. 03What changed

    Every change is traced to its clause, and a person approves each write.

AI EngineeringData AI/MLRead the story
Health and life sciences

Moving Rad AI's radiology platform from AWS to Google Cloud

  1. 01Client and problem

    Rapid growth needed a secure, HIPAA-compliant platform for AI-powered radiology.

  2. 02What CWX delivered

    Migration from AWS to Google Cloud, with applications refactored for HIPAA compliance and GPU capacity for model training.

  3. 03What changed

    Rad AI’s platform now runs on Google Cloud, refactored for HIPAA compliance, with the GPU capacity its model training needs.

AI EngineeringPlatform EngineeringRead the story
Technology / Software

AI-powered procurement for acceleration

  1. 01Client and problem

    Buyers could not search structured and unstructured supplier data in plain language.

  2. 02What CWX delivered

    Generative AI search on AlloyDB Vector Store and Vertex AI, with contextual filtering.

  3. 03What changed

    Natural-language supplier search that surfaces relevant suppliers faster.

Data AI/MLAI EngineeringRead the story
Health and life sciences

Accelerating drug discovery with revolutionary AI

  1. 01Client and problem

    Drug discovery research slowed by manual data extraction and analysis.

  2. 02What CWX delivered

    Vertex AI and Document AI models, plus a Gemini assistant scientists can question.

  3. 03What changed

    Scientists spend far less time harmonizing data and more on discovery.

Data AI/MLAI EngineeringRead the story
Media / Entertainment / Gaming

Enhanced asset creation propels mobile gaming powerhouse

  1. 01Client and problem

    In-game banners, characters and backgrounds took too long and cost too much to produce.

  2. 02What CWX delivered

    A tuned Stable Diffusion model on Google Cloud, with curated data and a secure interface.

  3. 03What changed

    Faster, lower-cost asset generation that fits Kabam’s existing development pipeline.

Data AI/MLAI EngineeringRead the story
Financial services

Democratizing the mortgage industry with AI solutions

  1. 01Client and problem

    Manual document review slowed every loan through underwriting.

  2. 02What CWX delivered

    A generative AI underwriting copilot on Vertex AI and Dialogflow, using directed retrieval.

  3. 03What changed

    One copilot reviews documents across every loan product, so loan officers decide faster.

Data AI/MLAI EngineeringPlatform EngineeringRead the story
Financial services

Meet BenBot, raising the bar for online capital raising

  1. 01Client and problem

    Customer conversations were spread across HubSpot, Slack and email, with inconsistent answers.

  2. 02What CWX delivered

    BenBot, a conversational hub on Vertex AI trained on a generative playbook, across every channel.

  3. 03What changed

    Faster, consistent customer communication, with real-time monitoring as the platform scales.

AI EngineeringPlatform EngineeringRead the story
Technology / Software

Groundbreaking multi-turn Vertex AI conversation agent

  1. 01Client and problem

    Field-service teams needed real-time, AI-driven answers on technicians and operations.

  2. 02What CWX delivered

    A multi-tenant Vertex AI conversation agent built with Dialogflow CX, LangChain and ReAct.

  3. 03What changed

    Personalized support and analysis across structured and unstructured field data.

AI EngineeringData AI/MLRead the story
Retail / Fashion

Outdoor e-tailer wins big with custom personalization

  1. 01Client and problem

    Every shopper saw the same products, whatever their interests.

  2. 02What CWX delivered

    Personalized recommendations built on Google Retail API and BigQuery, served through Vertex AI.

  3. 03What changed

    Product suggestions tailored to each customer’s behaviour and preferences.

Data AI/MLAI EngineeringRead the story
Technology / Software

Advanced AI making prayer a priority globally

  1. 01Client and problem

    Users needed accurate answers drawn from a vast library of recordings and transcripts.

  2. 02What CWX delivered

    A retrieval-based generative AI assistant on Gemini, grounded in Pray.com’s own content.

  3. 03What changed

    Deployed to the client's development environment, with safeguards and an evaluation system.

AI EngineeringData AI/MLRead the story
Retail / Fashion

Optimizing the in-store shopping experience with AI-powered knowledge management

  1. 01Client and problem

    In-store stylists needed to navigate 7+ systems to manage purchases, inventory, returns, security and more.

  2. 02What CWX delivered

    STITCH, an AI knowledge assistant that answers across knowledge bases and SOPs in seconds, on a RAG workflow.

  3. 03What changed

    An early pilot boosted stylist productivity and reduced time to sale, and Levi’s moved STITCH toward a wider store rollout.

AI EngineeringData AI/MLRead the story
Technology / Software

Engineering autonomous marketing asset selection and generation

  1. 01Client and problem

    Selecting and optimizing creative assets for account-based marketing journeys was manual, slow to market and subjective.

  2. 02What CWX delivered

    A dual-agent system that learns from historical CTR data and image features to suggest assets autonomously.

  3. 03What changed

    In five weeks, the creative workflow went from a cost center to a high-velocity performance engine, increasing CTR by 17% and reducing consulting time by 20%.

AI EngineeringData AI/MLRead the story